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Accessibility audit report

Digital accessibility audit

Prepared for Riverside Books (sample) · riversidebooks.example

10 July 2026Joe Gullo
EAA WCAG 2.2 AA EN 301 549
Overall score 74 / 100 Close — a few blockers to clear
How to read this Critical — blocks people now Serious Moderate Minor Dotted terms open the glossary
Executive summary

What I found, in plain language

Riverside Books is well-built and most of your pages are already in good shape — clear headings, a working keyboard path, and a readable layout. Five issues, though, stop some people from getting through checkout and finding books.

The most urgent: the add-to-cart and quantity controls have no name a screen reader can read, so a blind customer can't tell what they do. Fix that first — it directly blocks a sale. The rest are quick, well-understood fixes your developer can clear in a day or two.

Score by principle

WCAG groups every requirement under four principles — content must be Perceivable, Operable, Understandable and Robust.

Perceivable 68% · 2 issues
Operable 71% · 1 issue
Understandable 82% · 1 issue
Robust 60% · 1 issue
Scope

Pages tested

The pages covered by this audit.

Where to start

Fix these first

The highest-impact issues, quickest wins first. Clear these and your score climbs the fastest.

  1. Critical
    Cart buttons have no accessible name Cart & checkout
    Effort: low
  2. Serious
    Navigation and footer text is too low-contrast Site-wide / all pages
    Effort: low
  3. Serious
    Contact and checkout fields have no labels Contact
    Effort: medium
  4. Moderate
    Book cover images have no text alternative Browse books
    Effort: low
  5. Moderate
    No visible focus indicator when tabbing Site-wide / all pages
    Effort: low

Findings & fixes

Grouped by page, most affected first.

Cart & checkout 1

Critical A-01

Cart buttons have no accessible name

In plain terms

The Add to cart, + and controls are icon-only buttons with no text a screen reader can announce. A blind customer using a screen reader hears only "button, button, button" and can't tell which one adds the book or changes the quantity — so they can't complete a purchase.

Screen reader users; voice-control users who say a control's name
Impact: high Effort: low

Site-wide / all pages 2

Serious A-02

Navigation and footer text is too low-contrast

In plain terms

The grey menu and footer links sit at about 2.9:1 against white — below the 4.5:1 minimum. People with low vision, or anyone on a phone in sunlight, struggle to read them.

Low-vision users; anyone in bright light
Impact: medium Effort: low
Moderate A-05

No visible focus indicator when tabbing

In plain terms

A custom stylesheet removes the browser's focus outline (outline: none) without adding one back. Keyboard users can't see which link or button they're on, so they get lost moving through the page.

Keyboard-only users; people with motor disabilities
Impact: medium Effort: low

Contact 1

Serious A-03

Contact and checkout fields have no labels

In plain terms

Several inputs use only placeholder text as their label. Placeholders vanish once you start typing, and most screen readers don't treat them as a real label — so people don't know what to enter, and can't check what they've typed.

Screen reader users; people with memory or attention difficulties
Impact: high Effort: medium

Browse books 1

Moderate A-04

Book cover images have no text alternative

In plain terms

Cover images on the browse and detail pages have empty alt text. A screen reader skips them, so a blind shopper browsing by cover gets an unlabelled list of "image, image, image".

Screen reader users
Impact: low Effort: low
Credit where it's due

What's already working well

15 of 20 checks passed · 75%

Screen readers & content

  • The page is organized so people can jump between sections
  • Content is read aloud in a sensible order
  • Links make sense on their own (not just “click here”)

Forms and interactive parts

  • Errors are explained in words, not just color
  • Error messages say how to fix the problem
  • Updates like “added to cart” are read aloud to screen-reader users

Using the site with a keyboard

  • Everything can be used with a keyboard alone
  • Keyboard users never get stuck in one place
  • Pressing Tab moves through the page in a logical order
  • A “skip to content” link lets people jump past the menu
  • Buttons and links are big enough to tap easily

Color, media & display

  • The page states which language it's written in
  • Buttons, icons and form outlines are easy to see
  • The page still works zoomed in or on a narrow phone
  • The cookie / consent banner can be used by keyboard and screen reader
Method

How this audit was conducted

This audit followed my standard 10-working-day method — the same checklist every time, so nothing is skipped. 37 of 37 best-practice checks were verified.

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